Privacy Policy for The Lucky Pony
Effective Date: 11/1/2024
The Lucky Pony respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect and process the following types of information:
Personal Information: When you inquire about our services, book an event, or contact us, we may collect personal details, such as your name, email address, phone number, event details, and other relevant information.
Usage Information: We automatically collect information about your interaction with our website, including your IP address, browser type, pages visited, and the date and time of your visit.
Cookies: Our website uses cookies to improve user experience, manage sessions, and analyze website traffic. You may choose to disable cookies through your browser settings, but this may affect your website experience.
2. How We Use Your Information
We may use your information for the following purposes:
Service Delivery: To respond to your inquiries, process bookings, and provide you with our mobile bartending services.
Customer Support: To address your requests, questions, and concerns.
Marketing and Communication: To send promotional materials, updates, or special offers. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Analytics and Improvement: To analyze website usage and improve our website, services, and customer experience.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following situations:
Service Providers: We may share your information with trusted third-party providers who assist us in operating our website, conducting business, or providing services, as long as they agree to keep this information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.
6. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete it promptly.
7. Your Rights and Choices
Access and Correction: You may request access to or correction of your personal information by contacting us.
Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically. Your continued use of our website following any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Lucky Pony
info@theluckypony.com
(619) 797.5844